www.okay-packaging.com

FAQ
FAQ

FAQ

Q: Are you a factory or a trading company?
A: We are factory manufacturing packaging machines and packaging materials and we provide perfect OEM and after-sale service.


Q: How can I pay my order?
A: For packing material, We accept T/T, Western Union paying methods. For those orders less than 500USD, we accept PayPal to pay.

Q: How i know the quality?
A: welcome to visit factory for quality approval or we send you sample to test on the machine. 

Q: 1. Can I have a sample order?

A: Yes, we welcome sample order to test and check quality for tear tape and packing plastic film.

Mixed samples are acceptable.

 

Q: 2. What is the lead time?

A: Sample needs 2-3 days prepared; mass production time needs 15-25 days normally.

 

Q: 3. Do you have any MOQ limit for tear tape and polyolefin shrink film and stretch film?

A: Our MOQ is 24 rolls, one carton-- for tear tape

For polyolefin shrink film and stretch film, it is 5ton MOQ.

 

Q: 4. How do you ship the goods and how long does it take arrive?

A: We usually ship by LCL or FCL by sea or air shipment.The delivery time according to your quantity.

 

Q: 5.What information should I let you know if I want to get a quotation?

A:The quantity,thickness,width,length and application.

For packing machine, please let me know your speed and what product you will pack.